• Nov 25
  • Home Construction and Repair
  • Brooklyn, New York
  • 1
  • 1
  • 38
  • REVIEW RATING 3/5

The quality of there products is inferior Always finding different defects, Totally disgusted with this company from the beginning up until now still having problems and they are dishonest. STAY AWAY Read more

Was this review helpful? 0 1

  • Nov 25
  • Home Construction and Repair
  • Kendall Park, New Jersey
  • Door
  • 2
  • 2
  • 69
  • REVIEW RATING 4/5

We were told prior to installation by Marvin Moskowitz that the doors over the oven would not peel well they did and had to be replaced. A simple heatshield would have prevented that. Another door is starting to peel so I ordered a heat shield over a month ago. One finally came the wrong size. Another one is now on order for over a week. Over a month has passed and we are still waiting to solve... Read more

Was this review helpful? 1 1

  • Oct 03
  • Building Services
  • Poor Workmanship
  • 3
  • 3
  • 371
  • REVIEW RATING 5/5

Three times they have said they would rectify the problems of draws falling apart etc and three times they have cancelled even though I have taken time off work. The young fitter did not know what he was doing. It has been 6 weeks and all my draw stuff is still in the living room. The women on the phone are also dreadful. I wonder if it was their family being treated so badly would they have such... Read more

Was this review helpful? 6 2

  • Jul 30
  • Home Construction and Repair
  • Contract Clause
  • 1
  • 1
  • 870
  • REVIEW RATING 5/5

When I confronted Kitchen Magic with the ruse its salesman tried to pull on us, Kitchen Magic told me it was MY misunderstanding. Now, I'm filing a state complaint. People should be aware the 14-day clause the salesman may point to is not a right to cancel within 14 days. It is an agreement to keep the price offer open for 14 days. The right to cancel is but 3 days. Our salesman, as others... Read more

Was this review helpful? 5 1

  • Jul 19
  • Installers
  • Wakefield-Peacedale, Rhode Island
  • Faulty Kitchen Cabinet
  • 1
  • 1
  • 439
  • REVIEW RATING 5/5

The new countertop and regular cabinets were ok, but they could have done a better job on the seams and they hinges needed adjustment. The big problem is with the drawers and the garbage/recycling slider. We told them we were going to put pans in the drawers and they said it wouldn't be a problem. They used cheap, lightweight sliders that separate from the drawer every time you pull the drawer... Read more

Was this review helpful? 2 1

  • Jun 26
  • Furniture and Decor
  • Cabinet Refacing
  • 1
  • 1
  • 346
  • REVIEW RATING 4/5

Never had any work done by this company ,but two times they have somehow been able to get their site to show up on my website thru yahoo webhosting.I complained a couple years ago and thought I had the problem fixed ,but I decided to use google adwords a few days back & google came back and said that kitchen magic had tied up MY website. It is under investigation now and all I am told is that... Read more

Was this review helpful? 1 1

rude phone convo. doesn't deal w/owners w/ rental properties..they put "the cheap stuff" in. Says, "you know, you're looking to spend $7-15K. TERRIBLE customer service & VERY POOR interpersonal skills Add comment

  • Apr 09
  • Installers
  • Cabinet Refacing
  • 1
  • 1
  • 314
  • REVIEW RATING 4/5

Kitchen fitted fine but .... the job could not be completed as the fitters did not have all the fittings. So we paid in full - big mistake! We were lead to believe that the remedial work would not be an issue. 3 appointments were made for fitters to come out - they turned up once with a damaged part and twice did not turn up at all. No apology, never a call back from anyone in authority,... Read more

Was this review helpful? 1 2

  • Feb 09
  • Home Construction and Repair
  • Congers, New York
  • Kitchen Cabinets
  • 3
  • 3
  • 526
  • REVIEW RATING 5/5

As others describe, K. M. rep required H & W present. After presentation, he filled out contract, pointed to a 14-day clause and lied by assuring us we had 14 days to cancel the contract. He handed me a pen and pointed to where I was to sign. When I tried reading the clause myself, he interrupted, restated I had 14 days to cancel, and again pointed to the signature line. After 2 more... Read more

Was this review helpful? 5 2

  • Sep 28, 2013
  • Home Construction and Repair
  • Kitchen Cabinets Resurface
  • 6
  • 6
  • 1276
  • REVIEW RATING 5/5

My husband reached out to Kitchen Magic and made an appointment with this company during his work hours. When the representative arrived, he quickly asked for my husband and when I told him that I was going to be making the decisions, he quickly dismissed me and told me he will come back when my husband was at home. When he returned the next day, my husband explained we wanted to resurface our... Read more

Was this review helpful? 10 8

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